FAQ

What types of wines are available in the online shop?

Our online shop at https://www.serendipitycafelounge.online/en/shop offers a curated selection of wines, including white wines like Peter Meyer Mosel Riesling, sparkling wines like Naoonis Moscato Dolce, and red wines like Edouard Delaunay September Bourgogne Pinot Noir. Visit the site to explore all categories, including White Wine and Sparkling Wine.

How can I place an order for wines?

To place an order, visit https://www.serendipitycafelounge.online/en/shop, browse the available wines, add your desired items to the cart using the 'Add to cart' button, and proceed to checkout. You can review your order in 'My Shopping Cart' or 'My Order' sections before finalizing.

What are the payment and delivery options?

We accept various payment methods online, and prices are listed in HKD (e.g., HK$488 for Peter Meyer Mosel Riesling). Delivery options are available, and you can also opt for pickup. For details on shipping costs and delivery times, please check the checkout process or contact us via the chat feature.

How can I get assistance if I have questions about the wines?

For any questions about our wines or ordering, use the 'Chat with us' feature on the website. Our support team is available to assist you directly. You can also explore the FAQ section or contact us through the 'Contact' page for further help.